FREQUENTLY ASKED QUESTIONS

 EXTENSIONS FAQ

  • Extensions typically last different amounts of time depending on the type. For optimal hair health, sew-in extensions last 6-8 weeks, tape-ins 8-12 weeks, microlinks 6-8 weeks, and K-tips can last 5-6 months. While extensions may last longer than these recommendations, it's not ideal for hair health.

  • Yes, I provide hair from Eway Extensions, and all hair is raw and unprocessed. If you need hair included with your service, you can write in the “notes” section you need hair. I do reach out to all clients before appointments to discuss hair inquiry.

  • No, extensions do not cause hair loss as long as you follow proper care and maintenance practices.

  • To sleep with hair extensions, use a bonnet or silk scarf to protect them from friction. It's also important to detangle your hair regularly to keep it in good condition.

  • Yes, I do allow my clients to provide their own hair. The hair must be washed, detangled, and full wefts. The tracks of the bundles can not be cut. Text me directly for any questions.

COLOR FAQ

  • You can achieve highlights with a previous color based on your hair's current condition and your desired outcome. An in-person consultation, along with a test strand, is advisable as the first step.

  • The duration of each person's hair color is influenced by their unique growth rate, typically lasting between 8 to 12 weeks before requiring a touch-up.

  • Yes, you can achieve color with your extensions. You have the option to match the extensions to your natural hair color or to add color specifically to the extensions for a faux highlight effect.

  • Prioritizing moisture is crucial for aftercare. K18 treatments provide significant benefits for hair health. Consider purchasing a moisture, repair, or color shampoo. Frequent shampooing may accelerate color fading.

NATURALS FAQ

  • Everyone should make sure get a haircut at least every 6 months

  • Consider booking a consultation so we can better asses your hair needs. Yet, k18 treatment with a cut and style is a solid appointment foundation to jump start your healthy hair journey

POLICY

CANCELATION POLICY

When scheduling your service, we require a card to reserve your appointment. We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you will be charged a cancellation fee. 100% No call no show and 50% for any cancelations within 24 hours. You are able to cancel or reschedule online. For help canceling your appointment please text (317)354-5923. You can reschedule anytime online but keep in mind you may not find a sooner appointment as my books do fill quickly.

LATE POLICY

Please arrive on time, we will need to reschedule if you are more than 15 minutes late, and a last minute cancellation charge will apply. If you are running late and I still have time to make you, a $25 late fee will apply. Please let us know if you are running late by texting (317)354-5923.

FORMS OF PAYMENT

Card is preferred. Also offer Cash, Zelle, and Check.  All card transactions will be 4% processing fee.

APPOITMENT PREP

Please come detangled and all previous style taken down. Unless you book an add on service to accommodate.

DEPOSITS

All clients must put card information in to secure appointment. A 50$ deposit is required for any appointment including hair. Payments taken through Zelle or card invoice.